HOBI Care+: What Singapore's Only Carpentry Warranty Programme Covers
Most carpentry companies in Singapore offer a verbal warranty. "Don't worry, we'll come back if anything goes wrong." But when something does go wrong — a hinge breaks, a drawer rail jams, a door warps — getting the contractor back is often a frustrating experience.
HOBI Care+ is different. It's a structured aftercare programme with clear terms, documented coverage, and a named contact for every claim.
What HOBI Care+ Covers
All HOBI projects come with Care+ coverage for workmanship defects for the first year. This includes:
- Hinge adjustments and replacements
- Door and drawer alignment corrections
- Soft-close mechanism repairs
- Delamination or peeling on board surfaces
- Cabinet frame warping due to installation issues
Extended Care+ Plans
Homeowners can extend their coverage beyond the standard period. Extended plans cover wear-and-tear maintenance, annual check-ups, priority scheduling for remedial works, and preferential pricing on future additions.
What Is Not Covered
Care+ does not cover damage caused by water flooding, pest infestation, physical impact, or modifications made by third parties. Normal wear on high-use items like handles and drawer bases is also excluded from extended plans after year 3.
How to Make a Care+ Claim
Log in to your HOBI customer portal, navigate to Care+ under your project, and submit a claim with a photo and description. Our team responds within 2 business days with a scheduled appointment.
Why This Matters
Carpentry is a long-term investment. A kitchen or wardrobe should last 15–20 years. Care+ means HOBI is accountable not just during installation, but throughout the life of your furniture.
Learn more about Care+ plans on our HOBI Care+ page.