After-Sales Care

HOBI Care+

Every HOBI project is backed by our Care+ warranty programme. Your home, protected.

Why HOBI Care+

Your Investment, Protected

Singapore's humidity, daily use, and wear take a toll on even premium carpentry. HOBI Care+ keeps your home looking and working as it did on day one.

🛡️

Workmanship Backed

Every repair done by the same craftsmen who built your carpentry. No third parties, no guesswork.

Fast Response

WhatsApp us and we schedule your service visit. Premium and VIP clients get same or next-day booking.

📋

Transparent Coverage

Your digital warranty certificate spells out exactly what is covered. No surprises at claim time.

🏠

Home Value Protected

Well-maintained carpentry adds resale value. VIP plans are even transferable to the next owner.

Coverage Detail

What's Included

Covered by HOBI Care+
  • Workmanship defects — doors not closing, misaligned panels, structural settling
  • Hardware failures — hinges, soft-close mechanisms, drawer runners
  • Laminate edge lifting, minor surface delamination from wear & tear
  • Loose handles, knobs, or fittings
  • Drawer misalignment from regular use
  • Annual inspection and preventive adjustment visits
  • Relamination touch-ups (Premium & VIP plans)
  • Full hardware replacement — parts + labour (VIP plan)
Not Covered
  • Damage from water intrusion, flooding, or fire
  • Accidental damage — impacts, dents, scratches from misuse
  • Pest damage (termites, rodents)
  • Modifications made by third parties after handover
  • Normal surface wear expected over time (e.g. key scratches)
  • Appliance faults for items not supplied by HOBI
Pricing & Plans

HOBI Care+ Pricing

Choose the protection plan that best suits your home and carpentry investment. Pricing depends on your project scope, selected service tier, and coverage duration.

Coverage duration:
Standard
Essential protection for every HOBI home
$288
1 Year coverage
$488
2 Years coverage
From $688
3 Years coverage
Based on project value
  • Realignment of doors & drawers
  • Hinge and drawer runner fixes
  • Laminate repair (chips & scratches)
  • Annual inspection visit
  • WhatsApp support — 1 business day
Covers standard wear, minor adjustments, and workmanship defects
Choose Standard →
Best Coverage
VIP
Concierge-level care for the discerning homeowner
$588
1 Year coverage
$988
2 Years coverage
From $1,288
3 Years coverage
Based on project value
  • Everything in Premium
  • Dedicated concierge support line
  • Next-day service response
  • Complimentary touch-up visit per year
  • Hardware replacement fully covered
  • Transferable to new owner on resale
Full concierge service — maximum protection, minimum hassle
Choose VIP →
💡 Pricing Note

Final pricing depends on the total carpentry project value, scope of carpentry installed, and selected coverage duration. Projects above $30,000 receive preferential rates. Contact our team for a personalised quote.

3-year pricing shown is the starting rate. Your final price is tiered by project value: up to $20k / $20k–$40k / above $40k.

Compare Plans

Side-by-Side Comparison

Feature StandardPremiumVIP
Door & drawer realignment
Hinge & runner repair
Laminate chip repair
Annual inspection✓ (all years)
Relamination touch-up
Drawer box replacement
Hardware replacementCost price✓ Fully covered
WhatsApp support1 business daySame-day concierge
Repair visits per yearUnlimited
Complimentary touch-up visit✓ Annual
Transferable on resale

✓ = included  ·  — = not included  ·  All plans include a digital handover certificate and WhatsApp support

Questions

Frequently Asked

When does my Care+ plan start? +
Your Care+ coverage begins on your official project handover date — the day we complete the final walkthrough with you. You will receive a digital Care+ certificate via WhatsApp confirming your start date and plan details.
Why do 3-year prices vary? +
3-year Care+ pricing is tailored to your project's total carpentry value and scope. A kitchen-only project has a different coverage profile than a full-home renovation. We use base prices as a starting point and finalise your 3-year rate alongside your project proposal.
Can I upgrade my plan after handover? +
Yes — you can upgrade from Standard to Premium or VIP within 30 days of your project handover. After 30 days, upgrades are subject to a brief inspection to confirm the current condition of your carpentry.
How do I make a service request? +
Simply WhatsApp our team at +65 8725 2880 with your project code and a photo of the issue. We will confirm your coverage and schedule a visit within your plan's response time commitment.
Is the VIP plan transferable? +
Yes. If you sell your property, the remaining VIP plan coverage can be transferred to the new owner — a genuine value-add for buyers. Just notify us of the transfer and we will update the plan records at no charge.
What if my issue is not covered? +
Even for out-of-scope issues, HOBI Care+ clients receive priority scheduling and a preferential rate for any chargeable repairs. You will never be left without support — just reach out and we will advise you honestly.
Get Started

Activate Your
Care Plan

Already a HOBI customer? Subscribe here. Our team confirms your plan and issues your warranty certificate within 1 business day.

01

Project Handover

Your Care+ plan activates at final walkthrough. We issue your digital warranty certificate and care guide via WhatsApp.

02

Select Your Plan

Choose Standard, Premium, or VIP below. Our team confirms your subscription and invoices within 1 business day.

03

We Have You Covered

WhatsApp us anytime. We will arrange inspection, repair, or hardware replacement according to your plan — no hassle.

Subscribe to Care+

Our team confirms your plan via WhatsApp within 1 business day.

Care+

Protect Your Home with HOBI Care+

Your carpentry is an investment. HOBI Care+ keeps it in perfect condition — with the people who built it.

💰 Free Quote
Wait — Before You Go
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Pricing Guide
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📋
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